Shipping Policy
We are using Gdex courier services for all delivery within Malaysia. For Klang Valley customers, you may opt for own collection from our office to save up your courier cost. Gdex courier charges is base on area and weight of goods. Daily pick up cut off time is 4pm from Monday to Friday. Expected delivery leadtime is 1-2days within Penisular Malaysia.
Return & Refund Policy
Goods sold are not returnable nor refundable.
Warranty Policy
For all Kameha products (except cables) , one year warranty provided.
For non Kameha brand products and Kameha cables, 3 months warranty provided.
Warranty only claimable if the products’ problem due to factory faulty and not man-made errors. All warranties are one to one exchange or replacement of new parts. Courier charges is born by customer for the warranty item. Please contact us if there is any warranty to claim before you send back the products to us.
Privacy Policy
In line with the Personal Data Protection Act 2010, we will process your personal data such as name, telephone, email and etc for only our own company usage to maintain communications with you.