We are using Gdex courier services for all delivery within Malaysia. For Klang Valley customers, you may opt for own collection from our office to save up your courier cost. Gdex courier charges is base on area and weight of goods. Daily pick up cut off time is 4pm from Monday to Friday. Expected delivery leadtime is 1-2days within Penisular Malaysia.
Return & Refund Policy
Goods sold are not returnable nor refundable.
For all Kameha products (except cables) , one year warranty provided.
For non Kameha brand products (except cables) , 3 months warranty provided.
For all cables , 7 days warranty provided.
Warranty only claimable if the products’ problem due to factory faulty and not man-made errors. All warranties are one to one exchange provided the products outlooks and packaging are in good conditions. Courier charges is beared by customer for the exchange. Please contact us if there is any warranty to claim before you send back the products to us.
In line with the Personal Data Protection Act 2010, we will process your personal data such as name, telephone, email and etc for only our own company usage to maintain communications with you.